Malaysia Airlines enhances its Business Class and Business Suite Fare Family Enjoy a Host of Benefits, Privileges, and Options with Malaysia Airlines


KLIA, 29 November 2021 – Malaysia Airlines is pleased to introduce enhancement on its Business Class fare family options with Basic, Flex, and Business Suite to suit customers’ travel needs, priorities and preferences beginning 1 December 2021.

This follows the success of its Economy Class Flexible Fare options that also offer three distinct fare options (Lite, Basic, and Flex), with an increased trend towards Flex fare family due to its flexibility and security especially during the pandemic.

Group Chief Executive Officer of Malaysia Aviation Group, Captain Izham Ismail, said, “The pandemic has impacted air travel in many ways, and one of the biggest has been the significant change in customer preferences and travel needs. Taking this cue, we redesigned and redefined our fare structure which reflects our commitment to providing all our customers premium travel experience with the flexibility and ease of mind to modify their bookings.

We are proud to introduce these enhancements, making Malaysia Airlines one of the few airlines in the world to offer such flexibility coupled with multiple perks.

” Business Basic and Business Flex both come with 2 pieces of cabin baggage (7kg each), 40kg and 50kg of check-in baggage respectively, complimentary meal and lounge access, access to free seat selection and Enrich Points upgrade as well as other priority services for check-in, boarding, and baggage. In addition, customers will enjoy the flexibility to rebook or change the ticket as they are entitled to a complimentary change (one-time for Business Basic) with fare difference applies and a refund option at a higher fee. Business Flex customers are also able to travel on an earlier flight on the same day at no cost, and allowed refund at a fee, additional discounts on their next ticket purchase plus a 10% discount for purchases through Temptations.

The Business Suite fare category comes with more significant benefits as it offers 55kg check-in baggage privilege, additional discounts on next purchase and a 10% discount on purchases through Temptations in addition to enhanced attributes that remain unchanged for Business Suite offerings. Customers may refer to the following table for ease of reference.

Customers who make multiple trips on the Kuala Lumpur-Singapore route regularly can enjoy greater flexibility and convenience for any travel purpose under the Business Basic and Business Shuttle Fare. Customers on the Business Shuttle Fare will enjoy the flexibility of changing from the original schedule to an earlier flight on the same day with no penalty, a fee waiver for flight and date changes with the additional benefit of using a dedicated Business Shuttle check-in counter in both KL International Airport (KLIA) and Changi Airport, Singapore and basic travel protection.

Malaysia Airlines received a 7-star rating for its COVID-19 health and safety measures from AirlineRatings and, most recently, became an airline partner of the Travel Safe Alliance Malaysia (TSAM) along with other key industry players, to create an end-to-end safe travel experience, positioning Malaysia as a safe destination for leisure and business travellers.

Head on to or download Malaysia Airlines’ App to get the latest information and make sure you never miss out on great deals like these and the many more exciting promotions and exclusives and book your next Fly Malaysia experience and Fly Confidently with Malaysia Airlines today! Customers are encouraged to keep themselves informed of latest SOPs in place by the authorities to ensure their smooth travel.

* to all destinations except Malaysia to Japan and Japan to Malaysia, Jeddah, Madinah and AMAL operated flights.

Malaysia Airlines:

Malaysia Airlines is the national carrier of Malaysia, offering the best way to fly to, from and around Malaysia. Malaysia Airlines carries up to 40,000 guests daily on memorable journeys inspired by Malaysia’s diverse richness. Malaysia Airlines embodies the incredible diversity of Malaysia, capturing its rich traditions, cultures and cuisines via its inimitable Malaysian Hospitality across all customer touch points.

Since September 2015, the airline has been owned and operated by Malaysia Airlines Berhad. It is part of the Malaysia Aviation Group (MAG), a global aviation organisation that comprises of different aviation business portfolios aimed at serving Malaysian air travel needs. Via our alliance with oneworld®, Malaysia Airlines offers superior connectivity with seamless journeys to 1,000 destinations across 150 plus countries, and access to over 650 airport lounges worldwide. For more information, please visit Follow us on: For media queries to Malaysia Airlines, please send email to : [email protected].