Facilitation Centre to assist departing passengers at BIA

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Sri Lanka Tourism Industry has initiated a 24/7 Facilitation Centre to assist tourists, especially departing passengers in their travel queries, Hotel Accommodation issues, and to provide any information at this difficult situation of the Corona Virus (COVID -19) which has made a devastating impact globally, killing over 8,000 worldwide.

The Sri Lanka Association of Inbound Tour Operators (SLAITO) together with National Tourist Guides Lecturers’ Association has initiated this with the objective of establishing a Facilitation Centre at the Travel Information Centre attached to Sri Lanka Tourism, No. 80, Galle Road, Colombo 03.

The following Tourism hotline has been created for Travel and Hospitality related inquiries:

Tourism Hotline is:  1912

Any tourist, who need assistance at this moment, with regard to their travel and their stay in Sri Lanka, could reach on this hotline for any emergency inquiries.